JAZ Soma Beach

It is something oddly satisfying about this hotel . I flew from London England , first time coming to Egypt , wasn’t expecting much , and I was guards up ( cause what I heard from some people and media ) . As soon as i arrived , Rahim was waiting for me with refreshing drinks , after I filled the form , he said my job is done now the only thing I need to do and I quote ( is to not worry and just enjoy my holidays ) which was surprising to me I felt like I’m VIP and still didn’t believe … oh boy I was wrong ! I stayed 10days , the hotel is so amazing , with so much fun and activities to do , beach front , so so clean , with some amazing quality staff that serves you and greet you with smile and positive vibe . All this 10days I never waited more than 2min for my drinks or my ( oat coffee ) as the staff have to go all the way to the main kitchen to warm my oat milk and bring it to me with my coffee , I just can’t thank you enough ! The sous chef Mostafa Ahmad who is hand on with food quality , the service , the tourist satisfaction , and surprisedly you see him checking on each table if everyone is okay and having good food n good time every single day ! And Mr Elsayed Mandy who checked on me nearly everyday and even offered me to stay past my checking out time , cause my flight was at 6:30pm and booked my taxi , without even me asking , thank you so much ! The beach guys Ahmed x 3 , sadam , M’hamed , the Shisha guy from the bottom of my heart thank you . This people served me with a smile , kindness in 40°c heat and never complained once or give me altitude , This people served with pure kindness and not once asked for tips or anything like that !

I liked the service, the hospitality, treatment exceeded my expectations, communication start once I did the booking, everything arranged with supper quality, I did my wife Birthday in the Italian restaurant was unforgettable, waiters and chef all made sure food is good and we were satisfied, big thanks to MR khaled in the GR he arranged everything and was making sure we are happy, he followed up with us for everything, hotel in general is very simple and middle quality but the service from all the staff made the hotel above 5 star , I m working in tourism field since 20 years to exceeded the guest expectations means a lot , really thank you and I will come back again for sure

It was the best hotel we have been to in Egypt. The sand at the beach was nice. The room that we got was clean, big, and comfortable. There is a shallow heated pool and a deeper pool to choose from. It was the cleanest hotel we visited there. Managers are always asking what can they do to make your stay better. Food is also good, but beware, if you have a sensitive stomach you might need to get used to it first. But I think that is the case with almost every hotel.

Staff is very welcoming and friendly

Food was great , amazing hospitality , friendly staff Essam a hamid restaurant manager was relly great with us manager Mr Mohamed salama hotel manager took care of us Main chef mostafa was very polite , cheerful and cool , he made special molokheya for my daughter every day during our stay Main restaurant Waiters :- Awaad Moataz Abdalla Bemen Ayman Nour all of them was great Egg food section ahmed was very helpful and decent Beach bartender mohamed always make choclate milk for my daughter Food Supervisor Hossam was very loving and caring Cs christine pay attention to every littele details with us Feed back customer sally was very helpful